A strong Customer Service is always appreciable and more often than not, is the decisive factor behind the success (or downfall) of any entity. We here are more into acknowledging how important our customers are by providing the kind of service they expect.
We strive to live beyond the promises that we make to our customers. Embracing the excellence in understanding and dealing with the customers’ demands and issues is something that motivates us as we look to be the better version of trusted partner we were yesterday. Timely response and great follow-up are some of the habits that we inculcate with every passing day.
How do we do it??? Let’s have a look
Free Returns: Though online shopping is the new way of life for most of the people around, there is a lot of difficulties that come as a free package backlog. Often, the sizes don’t fit well enough or the colours don’t look true to the sample picture.
Such mismatches are supposed to be rectified as soon as possible to maintain a healthy buyer-seller relationship. If you have got such a problem, we are always there to assist you by offering free returns. And in the meantime, you can just sit back and continue shopping as we take care of everything else that happens behind the scenes.
Connect with us through Social Media: We are always open to feedback and suggestions and would love to hear from you. You can even drop by a small appreciation if you think we good. You can get in touch with us via social media platforms like Facebook, Twitter, Instagram and we will ensure that no complaints or feedback are unanswered or unattended.
Personal Customer Attention: Addressing customers one-on-one is our forte as we believe in the goodness of establishing a great rapport. And since this personal attention is a continuous process, we ensure that we there to assist and address you 24 x 7 via any medium you are comfortable with. You can drop by your complaint or a little piece of suggestion on the online chat, write to us directly via social media or e-mails.
If that is not it, we also have a dedicated team to address your concerns over the phone. All you need to do is give us a call at the number provided and any of our customer support executives will be more than happy to hear from you.