For us Customer Service is more than just providing answers because it is a promise we make to our customers. We strive to embrace and understand customer challenges by responding them in personal and timely manner.
How do we do it??? Let’s have a look
- Free Returns: We know that with online shopping, comes the difficulties of size mismatch, colour difference or just the material that doesn’t suit your requirements, so we ensure to cover such risks by offering the option of Free Returns. So you can relax and shop without any doubts.
- Connect with us through Social Media: We love to hear from you through Facebook, Twitter, Instagram as we ensure that no complaints remain unanswered and no feedback is left out which may improve customer satisfaction level.
- Personal Customer Attention: Establishing a great rapport with customers is a continuous process and we take care that we are available 24 x 7 with options like online chat, social media, e-mails, and calls with customer support executives and above all the self service options that allows customers to get a solution to frequently occurred problems on FAQs. So, be assured, we are here for you…
- Timely Response: For a better Customer experience we endeavor to respond in a personal and timely manner so that you are not kept waiting to get a solution to your problems.